okbij's Privacy Policy
How your personal information is collected, stored, and kept secure — your privacy on the okbij platform is our top priority.
Introduction & Purpose
Welcome to okbij. This privacy policy ("Policy") explains how personal information of okbij platform users is collected, used, disclosed, and protected. By using our website, application, or any other service, you are considered to have agreed to the terms of this Policy.
okbij believes that data protection and transparency are essential parts of a trustworthy gaming experience. We are committed to handling the personal information of our users — particularly the Bangladeshi gaming community — with the care it deserves.
What Information Is Collected
okbij collects different types of information in different situations. The categories of information collected are outlined below:
Personal Identity Information
Information we collect for account registration and management:
- Full name and date of birth (for age verification — service is available only to those aged 21 or above)
- Email address and phone number
- National ID or passport details (when identity verification is required)
- Residential address
Financial Transaction Information
Information we hold for processing deposits and withdrawals:
- Payment method details (bKash, Nagad, Rocket, Upay account numbers and bank account details for bank transfers)
- Transaction history — dates, amounts, and methods
- Withdrawal and deposit records
Usage & Gaming Activity Information
Information we analyse to improve your gaming experience:
- Types of games played, session duration, and betting statistics
- Preferred game categories and usage patterns
- Account login and logout dates and times
- Records of bonus and promotional offer claims and usage
Technical & Device Information
Information collected automatically for secure connectivity and fraud prevention:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Device identification information (device ID)
- Cookie and session data
- Referral source and page visit records
Purpose of Using Information
okbij uses collected information only for specific, fair, and transparent purposes. We never sell information to third parties for advertising purposes.
Service Delivery & Operations
- Ensuring account creation, verification, and management
- Processing deposit and withdrawal transactions
- Running gaming services smoothly
- Managing bonus and rewards programmes
- Providing customer support
Ensuring Security & Compliance
- Preventing fraud and unauthorised access
- Age verification — the platform is for those aged 21 or above only
- Ensuring responsible gaming and detecting problematic behaviour
- Complying with anti-money laundering (AML) regulations
Service Improvement & Personalisation
- Customising the gaming experience based on user preferences
- Identifying and resolving technical issues
- Planning new services and features
- Sending important account-related notifications
Information Disclosure & Sharing
okbij may share your personal information with third parties in limited and specific circumstances. We are committed to being fully transparent about this.
Service Partners
Only the necessary information is shared with payment processors (bKash, Nagad, Rocket, Upay and bank service providers), game providers (Pragmatic Play, Evolution Gaming, JILI, Spribe, etc.), and technology infrastructure partners. These partners are bound by the same privacy protection obligations as we are.
Legal Obligations
If information must be disclosed pursuant to a legal order, regulatory authority directive, or court ruling, okbij will comply with the law. However, in such situations we will only provide the minimum information legally required.
Business Transfers
In the event of a merger, acquisition, or asset sale, user information may be transferred. Should any such change occur, we will notify you in advance by email and update this Policy.
Cookie & Tracking Technology
okbij uses cookies and similar technologies to keep the website and application running properly and to improve the user experience.
Essential Cookies
These cookies are essential for session management, maintaining login status, and security-related functions. The platform cannot work properly without them. There is no option to disable this category of cookies.
Functionality Cookies
These cookies are used to remember your preferred language, display settings, and gaming preferences. They make your next visit easier and more personalised.
Analytics Cookies
Analytics cookies are used to understand which parts of the website are used most, where issues arise, and how the service can be improved. This information is analysed in aggregated form — not individually.
You can manage cookies from your browser settings. However, disabling certain cookies may limit some features of the platform.
Data Security & Protection
okbij takes industry-standard technical and organisational measures to keep user data secure. The key elements of our security framework are outlined below:
Encryption & SSL
All data exchanged between your browser and okbij servers is protected by SSL/TLS encryption. This ensures that your login credentials, payment details, or any other personal information cannot be seen by third parties during transmission.
Access Control
Only authorised staff can access specific data. Every access is recorded and regularly audited. Password hashing and multi-factor authentication are used.
Data Minimisation
okbij collects only the information that is genuinely necessary to provide the service. We refrain from collecting unnecessary data and keep retention periods as limited as possible.
While we take every possible security measure, transmitting information over the internet is not entirely risk-free. If you have any security concerns, please contact us at [email protected].
User Rights
okbij believes every user should have control over their own information. Your rights regarding your information are detailed below:
Right to Access
You can request to know what information we hold about you.
Right to Rectification
You can request correction of inaccurate or incomplete information.
Right to Erasure
In certain circumstances, you can request that your information be deleted.
Right to Restrict Processing
In some cases, you can object to the processing of your information.
Right to Data Portability
You can request your information in a structured, readable format.
Right to Opt Out of Marketing Communications
You can opt out of promotional communications at any time.
To exercise any of the above rights, contact us at [email protected]. We are committed to responding to your request within a reasonable time.
Data Retention Period
okbij retains personal information only for as long as necessary. Retention periods depend on the type of information and the purpose for which it is used.
Account & Identity Information
This information is retained while the account is active and for a specified period after account closure to meet legal obligations. Some information must be kept for an extended period due to anti-money laundering regulations and other financial compliance laws.
Transaction & Financial Records
Records of all financial transactions are retained in accordance with legal requirements. These records are needed for dispute resolution, fraud investigations, and regulatory compliance.
Technical Logs & Analytics Data
Login records, device information, and usage statistics are generally retained for a limited period and are then automatically deleted or anonymised.
Protection of Minors
Strict Enforcement of Age Restrictions
The okbij platform is for those aged 21 or above only. We never intentionally collect information from minors. Age verification is a mandatory step in the registration process.
Policy Changes & Notifications
okbij may update this privacy policy from time to time. Policy revisions may be necessary due to expansion of services, adoption of new technology, or changes in law.
Notice of Changes
For important changes, we will send a notification to your registered email address and publish a notice on the main page of the website. The date of the most recent review will be noted at the top of this page. Continuing to use the service after changes have been made will be considered your agreement to the updated policy.
Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. The okbij support team is available 24 hours a day, 7 days a week to assist you in Bengali and English.
Contact Us
For any privacy-related requests or complaints, email us:
Or contact our 24/7 live chat support directly.
This privacy policy applies to all services on the okbij platform. If any part of the policy is unclear or you would like to know more, please contact our support team — we are always ready to help.